Reference

Terms & Conditions For Your mantis88 Account

mantis88 Terms & Conditions set out how you open, use and protect your account across our Indonesia lobby.

Account stepsWallet checksLocal access
mantis88 Terms & Conditions For Your mantis88 Account
HELP WITH TERMS

Get Clear Answers On Account Rules

A clear support path matters when a Terms & Conditions question affects your account or wallet status.

Account access If phone verification stops your account journey, contact us through the account support channel…
Wallet status For DANA, OVO, GoPay or QRIS questions, keep the payment receipt and reference visible…
Policy requests To ask about a clause, request a wording change or raise an account concern…
HOW WE HANDLE DATA

Terms Controls For Safer Account Handling

Our Terms & Conditions describe the practical controls behind account use, not just the wording on the page.

Data collection

We collect the registration and contact details needed to create your account, complete phone verification and respond to a Terms & Conditions request. Payment references from DANA, QRIS or bank transfer may also be used to match account activity.

Cookie choices

Cookies can keep your login session, language setting and account route consistent while you move between the lobby and cashier. You can manage browser cookie settings, although changing them may interrupt the account steps described in these Terms & Conditions.

Account security

You are expected to keep your password, phone access and verification details private. Our Terms & Conditions allow security checks when account activity, wallet ownership or a payment receipt needs confirmation before a request can proceed.

Payment records

A receipt reference helps us trace a DANA, OVO, GoPay, QRIS, virtual account or bank transfer request. Keep the original record until the account status is clear, and remove unrelated personal details before sending an image to support.

Record retention

We keep account, support and transaction records only for the operational, security and legal purposes connected with the service. A retention question can be sent through the listed support channel with your account identifier and requested record.

Change requests

If a name, phone detail or other account field is incorrect, contact us before opening another account. We will explain the verification step required under these Terms & Conditions and tell you whether the requested change can be made.

Terms & Conditions Questions For Indonesia

The answers below address the account and policy searches we hear most often from Indonesia. They focus on what you need before opening an account, checking a wallet route or asking support to explain a Terms & Conditions clause. If your situation is not covered, use the support contact shown after login and quote the relevant account step.

You can read the current Terms & Conditions on this page before completing your account steps. We may also show a relevant clause beside registration, phone verification, cashier or account-security prompts, so check that wording when a specific action requires your confirmation.

Access depends on local law. You must decide whether using the service is permitted where you are located and follow the eligibility wording shown during account access. We may ask for account or phone details before allowing the next step.

Use accurate details that belong to you and keep your phone available for verification before account access. Our Terms & Conditions also require you to protect your login details and contact support rather than create another account when an existing detail needs correction.

Wallet activity must match the account and payment route you use. DANA, OVO, GoPay and QRIS status may require a receipt or reference, while bank transfer and virtual account checks can require matching account details before we process the related request.

Yes, send a change request through the support contact shown in your account and identify the field that is wrong. We may ask for phone verification or another account check before changing data, because the Terms & Conditions require us to protect account ownership.

Contact us through the listed account support channel and quote the clause, date and account step involved. Include a payment reference only when relevant, such as a QRIS receipt or bank transfer record, and never include your password or full security code.

We retain records for the operational, security, support and legal purposes connected with the account and these Terms & Conditions. The period can depend on the record type and applicable requirement. Ask support for a retention request using your account identifier.