Reference

mantis88 Legal Terms For Your Account

mantis88 sets out the Legal terms behind account access, payment checks and personal data use before you enter the lobby.

Account termsData handlingLocal access

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What Legal Access Means In Indonesia

mantis88 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Our Legal position starts with eligibility: access depends on local law, your location and the account details you submit. We ask for a reachable phone number before account access so we can match your login activity with the correct account record. Payment activity also needs to

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remain connected to your own approved wallet or bank route; DANA, OVO, GoPay, QRIS, virtual account and bank transfer are shown as separate payment paths. A status check may pause a transaction while we compare the account name, payment reference and requested action. We retain records
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needed to operate the account, respond to disputes and meet applicable legal duties. If a rule changes or a restriction applies to your region, we will apply that restriction rather than present the lobby as available. Read the full Legal wording before you open an account
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and contact our support desk if a clause does not match your situation.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

POLICY HELP ROUTES

Get Legal Help Beside Your Account

A clear contact path matters when a Legal question affects login, wallet status or a personal data request.

DATA CONTROL DETAILS

How We Handle Legal Records

Legal handling is practical: we collect only the account and transaction details needed to provide access, check payment activity and answer a dispute.

Account data

We use the phone number and account details you submit to create, verify and maintain your record. If a detail changes, ask through the account contact path; we may confirm ownership before correcting it so another person cannot alter your account.

Payment records

A DANA, OVO, GoPay, QRIS, virtual account or bank transfer reference can be retained with the related account action. This lets us trace a payment question, compare status changes and respond to a dispute without requesting unnecessary wallet credentials.

Cookies

Cookies help keep your session, language choice and account pages working in the browser. You can remove or block them using device browser settings, though doing so may require you to verify your account again when returning.

Account security

We do not ask for your password, wallet PIN or one-time security code through the support path. Keep those details private, sign out on shared devices and report an unfamiliar login with the account phone number attached.

Retention

We retain account, payment and support records only as long as needed for service operation, dispute handling and applicable Legal duties. When a retention period ends, the record can be removed or separated from direct account use.

Change requests

You can ask for a copy, correction or removal of eligible personal data through the account contact route. We verify the request, explain any record that must remain, and confirm the action or reason a restriction applies.

Answers Before You Open An Account

These Legal answers focus on the questions that affect an Indonesian account holder before access begins. We cover eligibility, phone checks, payment records, browser cookies and contact options without hiding the practical steps. If your situation is unusual, send the details through the account contact route and we will point you to the clause or verification step that applies.

Legal access depends on local law, your location and the account details you provide. We may restrict access where local law permits us to do so or requires it. Check the policy wording before opening an account, and contact support if your region or eligibility is unclear.

Phone verification connects your account to a reachable contact before account access. It helps us distinguish your record from another person’s details and gives support a practical way to identify the correct account when a Legal or payment question is raised.

We retain the payment reference and related account action needed to check status, answer a dispute and meet applicable duties. We do not need your DANA PIN or QRIS security credential. Send only the reference requested through the account contact route.

Yes. Use the account contact route to request access to eligible data or ask for a correction. We verify account ownership first, then explain what can be changed. Some records may remain where retention is required by applicable Legal duties.

We keep account, payment and support records for the period needed to operate the account, handle disputes and meet applicable Legal duties. The exact period can depend on the record type and local requirements. Ask support which category applies to your request.

Cookies can keep your browser session and account settings working. You can clear or block them in your device browser, but the next visit may require phone verification again. Cookie controls do not remove records that must remain under Legal duties.

Use the support path beside the account and cashier areas, then include your account phone number and the relevant payment reference if one exists. We can explain an access restriction, data request or payment record without asking for your password or wallet PIN.

mantis88 Legal Terms For Your Account

Get Legal Help Beside Your Account

How We Handle Legal Records

Account data

Payment records

Cookies

Account security

Retention

Change requests

Answers Before You Open An Account

01 What does Legal access on mantis88 depend on?

02 Why does mantis88 ask for phone verification?

03 How are DANA and QRIS details handled under Legal terms?

04 Can I request a copy or correction of my data?

05 How long does mantis88 keep account records?

06 Do cookies affect my Legal account access?

07 Where can I ask a Legal question about my account?

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